United States
PARAKINZ currently ships to U.S. delivery addresses only. International shipping is not available at launch.
PARAKINZ / SHIPPING & RETURNS
Know it before
checkout.
PARAKINZ currently ships within the United States. Shipping is calculated at checkout using the order, destination, package, and available delivery service—so you see the shipping charge before you pay.
Live store policy · Updated October 5, 2026AT A GLANCE
The important stuff.
No flat-rate guessing. The checkout calculates shipping and applicable tax before payment, and the rules below explain what happens after an order is placed.
Calculated at checkout
Customers pay the shipping rate shown at checkout. PARAKINZ does not add a separate flat-rate shipping charge on top.
Carrier estimates
Delivery windows shown at checkout are estimates. Carrier delays, weather, holidays, and address issues can affect arrival time.
14-day return window
Eligible unused items may be returned within 14 days of delivery. See the return conditions below before sending anything back.
SHIPPING
From checkout to your door.
01
Shipping is calculated before payment
Shopify calculates the available shipping charge at checkout using the destination, package information, and available delivery service. Shipping and applicable taxes are shown before the order is submitted.
02
Processing and transit are different
PARAKINZ figures are produced in small batches. Order preparation happens before carrier transit begins. Any delivery estimate is an estimate, not a guaranteed arrival date.
03
Check the shipping address
Please confirm the delivery address before placing the order. If you notice an address mistake, contact PARAKINZ as soon as possible. Once an order has shipped, an address change may no longer be possible.
04
Tracking and carrier issues
When tracking is available, it will be provided through the order flow. If tracking shows a problem, a package arrives damaged, or the wrong item arrives, contact PARAKINZ with the order number and relevant photos when possible.
RETURNS & ORDER ISSUES
Keep it simple.
14 days from delivery
To request a standard return, contact PARAKINZ within 14 days of delivery. The figure must be unused, undamaged, and returned with its original packaging.
Change-of-mind returns
For an approved return that is not caused by a PARAKINZ error or product damage, the customer is responsible for return shipping. Original shipping charges are not refundable unless required by law.
Back to the original payment method
Approved refunds are issued after the returned item is received and inspected. Your bank or payment provider may take additional time to post the refund.
Tell us within 7 days
If an item arrives damaged, defective, or incorrect, contact PARAKINZ within 7 days of delivery with the order number and photos. Approved replacements or refunds for our error will not require you to absorb the correction cost.
NEED HELP?
Start with your order number.
For a return, damage issue, wrong item, missing shipment, or address problem, include the order number so the purchase can be located quickly.